1. Introduction

The Company's Suppliers shall be fully liable with regard to supplies of their products. The Company's Suppliers shall accordingly take such measures as are necessary measures and adopt such planning and control systems as are appropriate, in order to prevent defective products from entering our premises and consequently giving rise to problems that may be serious.
We consider that the existence of a partnership relationship with our Suppliers is a matter of great importance.  This is why we are totally committed to mutual understanding, collaboration and assistance in the area of information, documentation and the sharing of best practices, with a view to compliance with the demands of quality, logistics and competitiveness, based on information sharing.
In addition to standards, specifications and purchase documents, other product-specific requirements can be established on the basis of successive orders, the technical characteristics of the product, or its performance. We expect our Suppliers to have a positive approach and response when we request their assistance.

2. Definitions

Supplier - The word Supplier shall be interpreted to mean Supplier or subcontractor, as the context dictates. Product – The word Product shall mean Product, Component, Item or Service, as the context dictates

3. System requirements and manuals

As standard EN ISO 9001 is the basis of the Company's Quality Management and Assurance Systems, suppliers must take into account the specific requirements of the standard:

  • IATF 16949
  • ISO 14001

4. Supply System

The Company's supply management is based on an IT system the main functions of which are the management of a Suppliers' file, a prices and purchase terms file, and a controlled cycle of orders, delivery requests and deliveries in terms of both item and quantity, plus subsequent control of billing and payments. Total compliance with DELIVERY PERIODS is required for all supplies. The Company considers, in the absence of a request for additional information within two (2) days (or such other period as is previously agreed between the parties) of receipt of the order, that the Supplier is in possession of all information required in order to implement the Product.

4.1. Orders

Supplies to the Company are based on an Order Note addressed to the Supplier, which, inter alia, stipulates the reference of the material to be supplied, the quantity required and the delivery date.

  • All applicable specifications are indexed to the reference of the material.
  • The following are also deemed to be stipulations:
  • those made in this document
  • those contained in the body of the order
  • 4.2. Packaging and Identification

    All packages shall bear an externally visible identification label, in accordance with an appropriate specification. The documents that accompany the material, i.e. waybills, delivery notes and/or Invoices, shall contain the Company reference of the material, the number of our Order Note, quantity, unit of measurement and lot number. The practical aspects related to the tracking or traceability of materials, products and production conditions, are a very important requirement, which is included in the requirements of the standards mentioned above, and are fully implemented by all companies involved.

    4.3. Legal requirements and regulations

    Suppliers shall ensure that the products, processes and services supplied comply with the current legal requirements and regulations of the country of delivery, the country of shipment and the destination country, and other special requirements, as stipulated.

    5. Quality Management System

    Suppliers' quality management systems and quality management measures are required to be based on the principles and requirements of internationally established and accepted standards, particularly ISO 9001, and that show a will to evolve to IATF 16949 and ISO 14001 standards.

    5.1. Advanced Quality Planning

    Suppliers of new products are expected to establish an advanced Quality plan (APQP), in order to satisfy and identify their customers' requirements.

    5.2. Processing of Non-conformances

    Notice in writing of all non-conformances that are detected on delivery, during production or in the Company’s product when in use, shall be given to the Supplier, which is expected to respond in a timely manner and to have a Plan of corrective measures. The said plan shall involve:

    • Technical Non-conformance analysis
    • Immediate replacement of the quantity of products in question
    • Identification of causes
    • Definition and implementation of corrective and preventive measures and analysis and identification of the effectiveness thereof, accordingly to 8D methodology.
    The direct and indirect costs of non-conformances, which are borne immediately and directly by the Company, shall be charged to the Supplier at the corresponding actual amounts, as stated in external documents, such as Suppliers and/or Customers' invoices and the internal unit cost structure. The Company reserves the right to charge the administrative costs linked to each complaint.

    5.3. Quality Records

    The Company requests its Suppliers to retain all technical, quality control and quality assurance documentation and the associated records that prove that the quality required was achieved, for at least five (5) years.

    5.4. Contingency Plan

    The Supplier must identify and assess the internal and external risks affecting its production processes and equipment that are essential in terms of continued production and in order to ensure compliance with the contractual requirements; and must also establish preventive measure Contingency Plans in accordance with the risk and the impact on the Company.

    6. Delivery Inspection

    The Company accepts quantitative and qualitative administrative delivery in accordance with an internal procedure, PG.50.1001 – Aprovisionamentos. This procedure will be made available as requested.

    7. Conformance certificates

    All Suppliers should note that batches of Products should not only be accompanied by the goods transport documents required by law, but also by a conformance certification document, which confirms that the article complies with the technical specifications previously agreed, when requested by the Company.

    8. Supplier Classification

    The Company operates a Supplier Evaluation and Classification System in accordance with the standards to which it is committed, ISO 9001, IATF 16949 and ISO 14001, which is required. It therefore has an internal quality control procedure, which is always available to all its Suppliers.

    9. Supplier Audits

    The Company orders and implements SUPPLIER AUDITS in a planned manner in accordance with an internal quality assurance procedure that is based on a CHECKLIST, which generally interprets the prerequisites and requirements of standards ISO 9001, IATF 16949 and ISO 14001. In order to do this, the Company requests that all Suppliers agree to the conduct of the said audits, performed by Company’s employees and eventually accompanied by direct customers or regulatory authorities. This condition is common on the sectors of activity on which the Company works in – automotive industry components, aeronautical, railway – and that has an objective of technical-qualitative partnership in the interest of creating value to all the involved parts; is always the pretension of this condition improve the quality, deadlines fulfilment and price competitiveness levels.

    10. Environmental Management

    The processes necessary for the production of raw materials and components and the materials used should be in line with the best methods available, and comply with the existing legislation and regulations. The legal limits are minimum requirements, not targets. Suppliers must comply with legal changes without any need for the Company to give prior notice to that effect. We encourage our suppliers to join an environmental management system (ISO1 14001), not only because of the benefits to the environment, but also because of the commercial advantages and waste reduction that are achieved.

    11. Confidentiality

    The two parties undertake to treat all aspects of the supply, i.e. materials and quantities planned and ordered, as confidential in relation to third parties. This confidentiality is required with regard to all information in the consultation, and in the support documents and specifications.

    NOTE: Thank you for reading this document. Please submit all questions and comments within no more than 15 days, after which you will be deemed to have formally agreed to the terms hereof.